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T-Mobile UK's Twitter support person is very nice, but not so quick on the uptake. After three attempts, I'm now assuming they're just not going to grasp that the whole problem is that I AM IN THE U.S. AND CANNOT RECEIVE TEXTS. If I could, I wouldn't be asking if there's an alternative way to activate my online account.

I wouldn't care, but I won't be back until beyond 90 days after I last used the phone, which means that my existing top-up account will be cancelled and I'll have to get a new one, if not a whole new sim card. If I don't have to get a new sim card, it's not a huge deal. Minutes expire, that's expected, so it's not actually going to cost extra. I was just hoping to avoid some hassle by having an account online and somehow keeping it active that way. It would be nice to keep the same number, too. I'd only have to give the new one to about ten people, but still.

However, since I failed to activate the account online while I was still over there (and next time I procrastinate something like that, SHOOT ME), there appears to be no way to try.

Edit: NEVER MIND! Finally managed to clarify what my actual problem was, and it turns out the guy in the shop was wrong. Accounts are suspended after 180 days inactive, not 90. I'll be back way before then! \o/


May. 3rd, 2011 10:34 am (UTC)
Oh, that's REALLY obnoxious. D-: That was exactly what I was hoping to avoid by registering my top-up account online, but of course I didn't get around to it while I was there, and can't complete the process because they text you the password. Which I so should have know.

I don't expect to have more than a six-month gap in the immediate future, so I should be fine anyway.
May. 3rd, 2011 10:44 am (UTC)
Oh yes.

They never quite came out and said it was because it was a UK card, but I tried multiple times from different browsers and it always failed... which didn't stop them sending me chirpy reminder emails that I should top up before the account expired! *grr!*


Valerie - Postmodern Pollyanna
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