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Belay that update

You will note that this time I have, in fact, pulled out the Spanish Princess Moment icon.

Rebooted. Discovered the difference between AVG saying "no infection found" and no infection actually being present. Since the same window popped up and started its bogus scan as soon the reboot was done.

Didn't catch it fast enough this time, and now it's popping up the bogus security alert bubble, claiming that anything I try to open (Task Manager, AVG user interface) is "infected" and can't be opened, and "Do you want to activate your virus protection software now?"

I forgot to mention that it looks the same as the virus that infected my work computer a few months back. Which the IT guy had the devil's own time cleaning off.

I shall now have a small meltdown over my First World problems, eat some pizza rolls, go play a fairy queen, and try to fix the $)#&$# thing tomorrow. And be grateful for my netbook.


( 12 comments — Leave a comment )
Jul. 11th, 2010 05:30 pm (UTC)
If you can get it on your computer, try Malwarebytes:

Jul. 12th, 2010 12:38 pm (UTC)
Thankfully, it already lived there, and the bullet appears to be dodged. *fingers crossed* Thanks!
Jul. 11th, 2010 05:53 pm (UTC)
I'm sorry for all this tech headache and upset, all because of some skulking Bad Guy somewhere who can't think of anything better to do with his skills.

I hope that someone who knows how to defeat this invader will share the battle plan while you're out!
Jul. 12th, 2010 12:40 pm (UTC)
The bullet appears to have been dodged (update soon).

When my work computer was infected a few months ago, the IT guy stated as if it were fact that it's essentially a protection racket, i.e. that the virus programmers are in the employ of the scan-software companies. I'm not sure I'm that cynical yet, but it's certainly the closest thing to a sensible reason for wasting one's time and ability that way.
Jul. 11th, 2010 06:03 pm (UTC)
Jul. 12th, 2010 01:13 pm (UTC)
Jul. 11th, 2010 06:14 pm (UTC)
Aw hell! ((hugs))
Jul. 12th, 2010 01:13 pm (UTC)
Jul. 11th, 2010 06:49 pm (UTC)
Possible Solution
I'm afraid my memory's not good enough to provide more detail, but I got hit by something that sounds like what you're dealing with after following a link on LJ from a friend's flist. Fortunately, I don't normally log in using an administrator account, which limited the damage it was actually able to do.

I used another device to look up the messages and got a step-by-step process with the pieces I had to clean out of the system after booting in Safe Mode. There was a folder and a few registry entries, if I recall correctly. I cleared everything out and rebooted, then ran my Symantec AV as well, which didn't find anything left.

So you might be able to use your netbook to locate the cleaning process.
Jul. 12th, 2010 12:37 pm (UTC)
Re: Possible Solution
Thanks!! Malwarebytes caught pretty much exactly what you're describing. Fortunately, it was already installed -- I've been running it at least a couple times a month since the hubby's run-in with a particularly nasty virus a couple years ago -- so it was available in safe mode.
Jul. 12th, 2010 08:28 am (UTC)
That is the exact same virus I had that necessitated a rebuild of my computer by the Geek Squad. I'm so sorry.

It also hit my work computer, and took the IT guy three hours to clear out.

You have my prayers and sympathies. :C
Jul. 12th, 2010 12:41 pm (UTC)
Yeah, my work computer had it a few months ago.

Thankfully, we seem to have mostly dodged the bullet. I had visions of reformatting dancing in my head, and was NOT happy.
( 12 comments — Leave a comment )


Valerie - Postmodern Pollyanna
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