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Grrrrr, part 2.

Okay, is there an internist left in the world whose office is actually OPEN more than three (#*$&# days a week?

No, the IPA didn't call me back (I only gave them about an hour and a half before trying again), but they did pick up in less time this time, and the person I got was very helpful, and equally mystified by Blue Cross' practices. Sometimes they don't even get the PCP info from Blue Cross. *eyeroll*

So, armed with my doc's name and contact info, I call...and get a machine telling me they're closed. And giving "regular business hours." Which include Tuesday from 9 to 6. And I look at the clock and go "WTF?"

Then the answering service picks up after that and says, yeah, they're having weird hours this week and will be there tomorrow instead.

And I'll probably call and their next appointment will be, like, three weeks from now (another thing that seems to be ALWAYS the case with doctors these days), and I'll wind up at the urgent care clinic anyway. :-PPPP

I don't pretend to have all the answers (or, okay, really any answers) to the massive clusterf**k that is the U.S. health care system. But there HAS to be a better way.

I should really cancel my voice lesson tonight, but I'm technically supposed to pay for it if I don't give 24 hours notice. And Solange let me slide on that once before, and really shouldn't because she has bills to pay too. Not that she hasn't had a slim schedule during the hols anyway.

Comments

( 8 comments — Leave a comment )
havocthecat
Jan. 2nd, 2007 07:32 pm (UTC)
What network are you in? Do you go to St. Joseph's-affiliated doctors, or Sherman-affiliated doctors? I can give you the number for my doctor, who's open six days a week (two of those are half days). And he could give you a referal to an ENT specialist.
havocthecat
Jan. 2nd, 2007 07:32 pm (UTC)
I say this as I'm on the same company of insurance as you.
wiliqueen
Jan. 2nd, 2007 07:51 pm (UTC)
And of course, they don't put that on the card either. :-PPP

It's the HealthSelect IPA. I think it's Sherman, but I'm not positive. I'll have to check when I get home. That, at least, is in the paperwork.

It'd take a month-plus for the PCP change to go through, of course (yes, I speak from experience), but it's worth looking into.

Thanks!
brainiacfive
Jan. 2nd, 2007 07:40 pm (UTC)
She's on the St. Joseph - affiliated (HealthSelect IPA)
wiliqueen
Jan. 2nd, 2007 07:52 pm (UTC)
And I guessed wrong! Thanks!
icepixie
Jan. 2nd, 2007 08:29 pm (UTC)
This makes me so grateful for the past four years of campus health centers. At least my parents' insurance (also Blue Cross...not sure what flavor, though) played nicely with them when drugs were called for. I'm dreading going back into real world medicine next time I go to a doctor.

Good luck getting into see someone about your sinus infection! I had three in 2005, every four months like clockwork, and it was Teh Suck.
lisayaeger
Jan. 2nd, 2007 11:07 pm (UTC)
I had Anthem Blue Cross/Blue Shield in Maine and would take them over the train wreck that is Cigna any day, which only speaks to how truly awful Cigna is. It's scary to me to think that people come here from other countries because our health care is better (or faster) than theirs. Seriously screwed up.
cheekygal
Jan. 3rd, 2007 10:03 pm (UTC)
*rolls eyes at the medical offices and insurance companies* How inconsiderate of you to be sick at this time of year.

I hope you feel better soon!
( 8 comments — Leave a comment )

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