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Dear Paralegal,

Do not, repeat, NOT address me as "dear."

Especially before you have identified who is even calling me. Your firm name coming up on my caller ID? Really, really doesn't count.

I like your bosses. Stop making them look bad.

Yours in annoyance,
Val

P.S. If I had a response from the client to the settlement offer, you would know. Calling me will not make them answer any faster.

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( 23 comments — Leave a comment )
thanatos_kalos
Aug. 6th, 2007 08:51 pm (UTC)
you want I should smite them?
wiliqueen
Aug. 6th, 2007 09:07 pm (UTC)
The thought is appreciated, but if there's to be any smiting, I'll do it. *eg*
thanatos_kalos
Aug. 6th, 2007 09:27 pm (UTC)
film the smiting for me?
wiliqueen
Aug. 6th, 2007 09:53 pm (UTC)
Consider it done. ;->
alyssa22
Aug. 6th, 2007 09:39 pm (UTC)
Ugh. How annoying.

I have a guy at a local cafe who calls me 'little one'. I might be short, but FCOL...

People have no clue.

Next time this person calls you dear, call them sweetie! Hehe. See what response you get!
wiliqueen
Aug. 7th, 2007 01:30 pm (UTC)
It's tempting, but usually I just take my own formality up a notch. In this business, they're generally smart enough to be made uncomfortable by that. So I get that satisfaction and keep the professional high ground. ;->
(Deleted comment)
wiliqueen
Aug. 6th, 2007 09:53 pm (UTC)
He's in Florida, so it's possible, but I'm pretty sure he's younger than I am. And he rubs me the wrong way in general, or I'd probably blow it off. Probably would have on another day anyway.
(Deleted comment)
wiliqueen
Aug. 7th, 2007 01:18 pm (UTC)
*nods* If it were a big deal, I'd do more than carp about him briefly on LJ with names withheld. ;-D

ICON LOVE! The quote is ringing very vague bells, but they might be imaginary...
(Deleted comment)
wiliqueen
Aug. 7th, 2007 05:56 pm (UTC)
Three guess what book series/fandom. :)

Suddenly realizing I only need one. :-D Who said it?

and man, am I pissed they'll be no second season of the Dresden Files

Yeah. I'm more so than I thought I would be -- they really hooked me right at the end there. :-/
wiliqueen
Aug. 7th, 2007 01:28 pm (UTC)
P.S.
The other thing is -- if he's not aware of it, he should really get that way, stat. He's working in a law firm that collects for clients all over the U.S., and he's going to end up running into someone who responds more poorly than I to the breach in professional behavior.
phantomminuet
Aug. 6th, 2007 10:17 pm (UTC)
P.S. If I had a response from the client to the settlement offer, you would know.

If I had a nickel for every time I said that to a client...
wiliqueen
Aug. 7th, 2007 01:23 pm (UTC)
...you would need to build an addition on your house for a new hat room? ;-D

I generally try to be patient with that, because I'm in the middle babysitting both the client (creditor) and the attorney. I know the pain of trying to pass on a less-than-realistic "Heard anything yet?"

But it tips the annoyance meter when I'm getting a follow-up on a settlement offer we just got four days ago...from someone who answers my status requests in a week if I'm lucky. :-P
kevenn
Aug. 6th, 2007 10:41 pm (UTC)
Well, you could always refer back to them in kind. Something like "hon," or if you feel particularly daring, "sweetie" or "lambikens." :D
wiliqueen
Aug. 7th, 2007 01:25 pm (UTC)
*chuckle* I probably could be more daring than I am, since we're the ones sending them business. Generally, though, I find it more satisfying to take the formality up a notch. They're usually smart enough to be uncomfortable as a result.
kevenn
Aug. 7th, 2007 02:03 pm (UTC)
"They're usually smart enough"

These are lawyers we're talking about, right? :D
celli
Aug. 6th, 2007 11:40 pm (UTC)
I got called "hon" and--wait for it--"BABY"--today. By a male coworker over the phone. He's so lucky to be alive.
(Deleted comment)
wiliqueen
Aug. 7th, 2007 01:33 pm (UTC)
Oh, good gods. *eyeroll* I'm not out there bemoaning the shift to first names or anything, but FCOL there need to be some standards in professional conversation.
irish_horse
Aug. 7th, 2007 04:50 pm (UTC)
Devil's Advocating
I work with law firms in Florida all day, every day. I can't count the number of times I'm called "dear", "hon", or "sweetie." It's a Southern-ism, and to them, they're just being friendly. It's a minor thing, not necessarily unprofessional in a business casual setting (which everything but high finance would be considered, IMHO), and he probably doesn't understand why you're so rude. ;)

Also, in terms of the calls he places, he might work in a place like mine, where if I don't get a response to a phone message, I am required to call back in three days. No answer? New call. No choice. It's a department standard and a company metric by which performance and little things like keeping one's job are based upon. I doubt he's calling you just to be annoying, no more than I'm attempting to annoy the firms I call.
wiliqueen
Aug. 7th, 2007 05:54 pm (UTC)
Re: Devil's Advocating
I get the southernism thing, and it doesn't faze me from anyone else. There's just something really condescending about this one guy. If it were really an issue, I'd take it up with his bosses instead of carping briefly on my LJ with names withheld. ;->

And believe me, I totally get having to call and "annoy" people. Being that I routinely have to call him to follow up on status requests.

Which is part of what irritated me, actually -- he said something in the convo about how they know they haven't always been up to snuff on keeping me up to date. Exactly how this is addressed by following up with me after four days for something that is typically answered in a week mystifies me a bit, when I'm still looking for status (even if it's "we got your request, but haven't heard back from the court/debtor's attorney/whatever yet," and I've told them a zillion times that's fine, it's up to me to spin to it the client) from them on other files. But whatever.

Upshot: Big pile of little annoyances = momentary ARGH.
( 23 comments — Leave a comment )

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